Custom Domain

What is a Custom Booking Domain, and why do you want one?

Samantha Williams avatar
Written by Samantha Williams
Updated yesterday

Do you want your customers to stay on your domain throughout the entire booking process? We've got you!

No longer do you have to send customers to your specific Inn Style URL to book. With a tiny bit of configuration, we can set up a custom booking domain so your customers never see Inn Style in their address bar.

How it all works:

Let’s assume you own a lovely pub with rooms called The Wild Pig. You own the domain thewildpig.com, and when somebody visits www.thewildpig.com, they see your beautiful website that’s perhaps powered by Squarespace, Wix or Wordpress.

Currently, when a customer tries to book, they move from your domain to thewildpig.innstyle.co.uk. It still looks great, the colours match, and you’ve uploaded your logo – but wouldn’t a URL such as book.thewildpig.com be a little more perfect?

We don’t disagree. So we’ve taught our platform how to do exactly the same thing, but this time with your URL as the web address.

What we need from you to make this possible?

You will need to log onto the domain and search for the DNS settings, under these settings you should see a field for a CName, here you will insert book."yourdomain".innstyle.co.uk

"Book" will go into the host section and then "yourdomain.innstyle.co.uk" would be inserted under the points to section.

Save those changes and let us know to complete the setup on our end!

If you have any questions please get in touch with our support team via the chat facility

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