Skip to main content

Expiry of Provisional Bookings

Keep on track of your provisional bookings by setting expiry dates for them.

Emma Knight avatar
Written by Emma Knight
Updated over 3 years ago

Do you have lots of provisional bookings? With our provisional booking expiry you can now keep track of those bookings. You can set the number of days after creation you'd like them to expire and we notify in the notifications area 3 days before the booking actually expires.

How does it work?

Go to Account > Guest Experience

In the Expire Provisional bookings area add the number of days after creation you'd like the booking to expire. So for example 30 days

When you've made provisional bookings they will then display in a list in Insights > Provisional Bookings, like this

You are then able to view, confirm or expire the provisional booking from this screen.

If you expire a provisional reservation you will still be able to search for it and reinstate it.

Did this answer your question?