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Managing Users and Passwords
Managing Users and Passwords

Add new users and manage their access to different areas of your Inn Style account.

Emma Knight avatar
Written by Emma Knight
Updated over a week ago

If there are 10 members of staff at your property, you might want them to have different levels of access to Inn Style depending on their roles. For example, you might not want the Front of House team to see your private account information, or you might want to allow other members of staff the ability to add new bookings but not mess with existing ones. 

There are four standard options:

Owner
Has full access to all areas of your Inn Style account.

Manager
Can access most parts of your account, with the exception of payment methods, accommodation descriptions, deposits, restrictions, managing users, and subscription information.

Front Desk
Can add, cancel and amend reservations, search for guests, add notes to bookings, and see notifications.

Agent
Can only see availability, add reservations and view/amend/cancel reservations that they themselves have made.

You can edit these standard roles by clicking View Roles from the Manage Your Team table, and clicking in the red circles. This will turn them green and open up access to other parts of the account.

How to add a new user:

  • Login to Inn Style.

  • Click the email address in the top right hand corner of the screen.

  • Click Users.

  • Click Add New User.

  • Add their email address, name and choose a role from the drop down box. (You have the option to customise these roles).

  • Click Save User.

How to change your password once set:

  • Log into your Inn Style Account

  • Click on your email address in top right hand corner - click on USERS

  • You can EDIT your password by clicking on the Pencil

  • Click on change password?

  • ADD your new password and then save.

Forgot Password?

This guide explains how to reset your password.

Editing a User on your account

Click the pencil next to the user on the Manage Your Team to change their level of access. Tick View Roles if you want to edit the standard roles as a whole.

Removing a User from your account

Click the red cross next to the user you want to remove. This will immediately revoke their access to the account.

NB - CSV reporting emails will only be sent to the email address you are logged into via Inn Style and as long as you have dynamic use roles set to receive 'access reports'

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