Skip to main content

Ask guests to call to check availability

Mark specific dates with a phone so guests can't book online.

David avatar
Written by David
Updated over 2 weeks ago

Dashboard closures show as booked dates to guests. However, you might want to create a closure which appears as a telephone sign instead. If a guest is browsing your website on their mobile, they can simply click this phone symbol to call your number. (Desktop users will have to dial the number displayed under your calendar).

Great! So how do I add one?

  • Simply go to Prices > Price Update. Click New Price Update.

  • Select Please Call from the dropdown box. (If this doesn't show as an option, go back a screen and click Configuration. Then tick the box next to Please Call and click Save). 

  • Add the bookables (rooms, cottages etc) and the Rate Types you’d like to close.

  • Add the dates.

  • Click Set Prices.


How do I remove a please call if I change my mind?

All you have to do is repeat the process, but select Open from the Value dropdown box (instead of Please Call). 

Why can't I see the Please Call on my Dashboard?

That's because this is a rate closure, not a room closure. The Please Call is only visible in the Grid, not on the Dashboard. You can see this by going to Prices > Grid, selecting the date range, and choosing Please Call from the drop down list (under Show Me). Ticks will appear next to the dates where the Please Call rule has been added.

Remember: The Please Call rule will hide your prices and availability. That means that guests cannot see how much your rooms cost on the dates that you have added the closure to.

Did this answer your question?